
Smart&Safe © All Rights Reserved. |Terms of Use | Privacy Policy |Return Policy| Limited Waranty
|


Terms and conditions
Terms of use
Except as otherwise indicated, this web site and its entire contents are owned by
Optimal
Promotion Ltd (Optimal) and are protected by domestic and international copyright,
trademark and other intellectual property laws. You may use this web site for informational
purposes
only.
The use of this site is governed by the policies, terms and conditions set forth
below.
Your use of this site, placement of order, or subscription to our publications indicates
your acceptance of these terms and conditions.
If you do not agree to these terms
and conditions, please do not use this web site, or download any portion of its contents,
and we request that you exit promptly.
You understand that Optimal may terminate,
change, suspend or discontinue any aspect of this web site, including the availability
of any features, at any time. Optimal may also impose limits on certain features
and services or restrict your access to parts or all of the web site without notice
or liability. Optimal reserves the right, in its sole discretion, to change and modify
these terms and conditions in whole or in part at any time, and your continued use
of this web site after such changes are posted shall be deemed acceptance by you
of such changes.
Limited license
Subject to these terms and conditions, Optimal grants to you a non-exclusive, non-transferable,
limited right to access, use and display this web site and its contents. You agree
not to interrupt or
attempt to interrupt the operation of this web site in any way.
Optimal authorizes you to view its web site and download reasonable portions of its information and other contents (“content”) only for your personal, non-commercial use.
Except as expressly provided herein, Optimal does not grant any express or implied right to you under any patents, trademarks, copyrights or other intellectual property rights.
Disclaimers and limitation of liability
This site is provided by Optimal on an "as is" and "as available" basis.
You acknowledge that any reliance on any opinion, advice, statement, memorandum, or information contained in the content shall be at your sole risk. Optimal reserves the right, in its sole discretion, to correct any errors or omissions, or to otherwise changes, modify, add, or remove any portion of the contents, in whole or in part, on this web site at any time. Optimal may make any changes to the web site, the contents, and the products, programs, services or prices (if any) described in this web site at any time without notice.
In no event is Optimal responsible for, and Optimal does not accept and hereby disclaims liability for, any damages whatsoever in connection with the use of or reliance on the information or other content herein or by reason of any inaccuracies, errors or omissions in such information or other content, or any delay, non-performance, interruption or termination of the transmission or display thereof, from any cause.
To the extent that the applicable law in your jurisdiction may not allow the exclusion of implied warranties, the above exclusions may not apply to you.
Errors and omissions
While we do our best to ensure the accuracy of the product information
on our web site, we are not responsible for typographical errors or technical inaccuracies.
We reserve the right to make adjustments anytime without notice. Optimal shall have
the right to refuse or cancel any orders placed for product listed at the incorrect
price. Furthermore, Optimal shall have the right to refuse or cancel any such orders
whether or not the order has been confirmed and your credit card charged. In the
event that your credit card has been charged and order cancelled, Optimal will issue
a credit to your credit card account.
Third party links
Any link on this web site to third party web sites is being provided by Optimal to
you as solely a convenience. Third party sites are not covered by Optimal’s privacy
statement. Optimal makes no warranty or representation regarding the linked sites
themselves or the contents thereon and Optimal is not in any way responsible for
such information or content or for the privacy or security practices of such third
party sites. Optimal does not endorse or sponsor any linked web sites, the information
appearing thereon, or any of the products or services described thereon.
Limitations of damages
In no event shall Optimal or any of its affiliates or subsidiaries
be liable to any entity for any direct, indirect, special, consequential or other
damages (including, without limitation, any lost profits, business interruption,
loss of information or programs or other data on your information handling system)
that are related to the use of, or the inability to use, the content and functions
of this web site or any linked website, even if Optimal is expressly advised of the
possibility of such damages. Our maximum liability to you is the amount you paid
for the product. Products mentioned at this site are not necessarily endorsed by
us. We offer our own warranty for the products on our web site as mention in the
"Terms of warranty" set forth below.
Information provided by you
You agree that any information (including without limitation
any ideas, concepts, technologies or know-how) that you send to us via this web site
will not contain, and Optimal does not want to receive from you through this web
site, any copyrighted, confidential or proprietary information of yourself or any
third party and Optimal shall be free to use this information as it sees fit, except
that personal data shall be governed by Optimal's privacy statement below. By sending
Optimal any such information, you agree to transfer ownership, without further compensation,
including any copyright therein. In addition, should you provide any personal data
to Optimal in order to register with us or enquire about products, services, programs
or employment opportunities, you consent to allow Optimal to store and transfer such
personal data in accordance with its privacy policy
On-line orders
Nothing contained in this web site shall constitute an offer by Optimal or its affiliates to buy or sell products or services. No agreement to sell products or services shall be formed until an order is placed by you and then accepted by Optimal or one of its affiliates in the manner set forth in Optimal’s specific ordering instructions. The terms of such agreement shall be those of Optimal or such affiliate’s standard terms and conditions of sale.
Optimal reserves the right at any time after receipt of your order to accept or decline your order for any reason. Optimal reserves the right at any time after receipt of your order, without prior notice to you, to limit the quantity you ordered of any item. We may require additional information for verification purposes.
All product requests or orders are subject to applicable law, including without limitation any applicable export and import regulations and boycott restrictions.
Service and support
All requests for technical service and support should be made on line through the "support" link in our web site.
.
Other policies
please review our privacy, return, warranty and shipping policies which
also govern your visit to our web site
Jurisdiction and choice of law
This web site is administered and operated by Optimal
from its offices within Israel and Optimal makes no representation that the information
and other content herein is available or appropriate for use at locations outside
Israel and access to them from territories where their contents are illegal is prohibited.
If you access this web site outside Israel, you are responsible for compliance with
all local laws. You may not use or export the content in violation of Israel export
laws and regulations. These terms and conditions, and matters relating to the content
hereof, shall be governed by the laws of Israel.
Optimal Promotion Ltd. All rights reserved worldwide.
For your convenience, we use the most reliable carriers suitable to your location to deliver your package in the shortest time. Shipping charges are automatically calculated based on your selected method of shipment when placing an order. The method of shipment you choose does not necessarily mean you will receive your order within the specified number of days. Please note that we count from the day we ship and not from the day you place your order. However, we guarantee that we attend to our customers on a first come first serve basis. Please take note that we do not ship on Saturdays, Sundays and holidays. Orders placed after 10 a.m. Pst Friday will ship the following Monday.
If you are paying by Bank Wire Transfer / Telegraphic Transfer (T/T) or eBill online bill pay, please allow for 1-3 business days for your payment to clear through the banks. Payments must be received before your order can be shipped.
Although we ship to most areas served by our carriers, FedEx, EMS,UPS and DHL are unable to deliver to PO Boxes, FPO and APO addresses. The recipient will have to sign for delivery, thus please ensure the address given will have someone to acknowledge delivery.
Return policy
Optimal stands behind the quality and condition of merchandise sold. All products are covered by our warranty as mention in the terms of Limited Warranty set forth below.
If you believe your product is defective within the warranty period, please use you should use the Limited Warranty return process.
If for any reason you are dissatisfied with your purchase return the unwanted product within 30 days from the original invoice date. Shipping charges are non-refundable.
Product returns result in unavoidable shipping costs or handling fees paid to freight carriers will be deducted from refund. These charges provide no benefit to Optimal and are entirely beyond our control
Return process
Please note that this returns process is for purchases made online
only. For products purchased in an Optus World store or authorized dealer, you shall
return the product to the original purchase point.
If you need to return a product to Optimal, you have to get a Return Material Authorization (RMA) number first. Fill in the form and send it to us using the SUBMIT button.
Please be aware that returns cannot be accepted without prior authorization and an
RMA number and all original equipment, components, manuals, cables, collateral and
packaging must be returned with your item in order for Optimal to process your RMA.
Incomplete product returns cannot be processed; incomplete RMA will be returned to
you.
Click here to submit return request
After an RMA number is issued, the product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package.
Optimal does not pay the return shipping cost for return merchandise except where Optimal has incorrectly processed your order. In that case, the return shipment will be on our account. In case of defective merchandise, Optimal will split the shipping costs with the customer. The customer will pay to return the item to Optimal, and Optimal will replace the item and ship it to you at no charge.
The customer is responsible for all in-bound shipping charges to Optimal. No Cash on Delivery (“COD”) is allowed. Products sent COD will either be rejected by Optimal or become the property of Optimal. Products shall be fully insured by the customer and shipped to Optimal Promotion Ltd. 2 Johanan Hasandlar St. Kfar Sava Israel 44426
Optimal will not be held responsible for any packages that are lost in transit to Optimal.
Optimal may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package.